Reverse 911 Emergency Notification System's Debut
The first use of the City's Emergency Notification System, commonly referred to as Reverse 911, was launched on February 6th, 2007 at approximately 9:30 a.m.. The utility company had detected a gas leak in the area of Benton Street. They notified the Dalton Fire Department who responded to the area. The Reverse 911 Emergency Notification System was initiated to notify residents in this area of the problem and that their gas supply was being temporarily disconnected.
The system made 31 calls to residents and businesses on Benton Street. The message received by the residences and businesses was:
"A Gas leak has been detected in your area. The gas supply has been disconnected temporarily. Your gas supply should be restored as soon as possible. Dalton Utilities will check the area prior to reconnecting gas supply".
A total of 31 phone calls were made over an eight minute period. The pdf file below shows the area notified by the Reverse 911 system.
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