If you get a call from someone claiming to represent an area business who asks you to load money onto a “Green Dot” card to pay a bill, don’t do it. It’s a scam.
The Dalton Police Department has received reports from citizens in recent days complaining that they’ve received calls from a person claiming to represent Dalton Utilities. The caller tells the potential victim that their account is overdue and instructs the victim to put money onto a “Green Dot” credit card to avoid the shutoff of their services. A “Green Dot” card is a pre-paid credit card that works just like a regular credit card or debit card. The scam has also been attempted with callers identifying themselves as representatives of other businesses.
In a message sent to its customers warning them of the scam, Dalton Utilities wrote:
"Should you receive a call from someone claiming to be from Dalton Utilities or OptiLink, please take measures to confirm this call is legitimate. We would never ask you to send a wire or a money order. We would never ask for your credit card number over the telephone. We also never make calls about pending power cutoffs at night.
If you receive a legitimate call from Dalton Utilities, it would be during the daytime. We would ask you to come in and settle your bill in person or use our online credit card payment or pay by telephone service. We would NEVER ask for your credit card number over the phone!"
If you’ve received one of these calls and paid money to the scammers, you can file a police report by calling the DPD at 706-278-9085 and dialing “1” to have an officer dispatched to your location. If you didn’t pay money, it’s not necessary to file a report, but if you have any information which may help the investigation such as a phone number from your caller ID for the scammers, please contact the Dalton Police Tip Line at 706-278-9085, extension 221.